For New Zealand players, the wildz VIP experience is built around personal service, cashback and selected rewards rather than a public sign-up tier. The programme is invitation-only, so ordinary play does not guarantee entry. If you are comparing wildz with other casinos, it helps to understand what Loyalty+ includes, how cashback is calculated and which payment costs may still apply.
What the wildz VIP programme includes
Wildz calls its private VIP club Loyalty+. It sits alongside the normal rewards system, rather than replacing it. Levelz is available through progress-based play and can award free spins, while Loyalty+ is reserved for invited members. The club is designed to add personal support and more tailored rewards to an existing account.
A private service rather than a public tier
Invited members receive a dedicated VIP manager and individual contact arrangements. The published benefits also mention exclusive offers, events, priority withdrawal handling and Levelz free spins that pay real money for club members. These benefits can depend on the specific arrangement offered to each player, so the invitation terms should be read carefully.
How invitation terms work
Loyalty+ is invitation-only. There is no published application form, fixed deposit threshold or guaranteed route into the club. Regular activity may be considered, but the available information does not promise membership after a particular number of bets or deposits. That distinction matters: Levelz progress is not the same as a VIP invitation.
Levelz and Loyalty+ are separate
Levelz uses a progress bar and can open a mini-slot with up to 40 free spins. It starts with a qualifying stake of NZ$0.20. Loyalty+ adds private service and weekly cashback, but joining Loyalty+ does not mean every ordinary reward changes automatically. Check the offer attached to your account before assuming a promotion is a VIP benefit.
Cashback and included costs
The headline Loyalty+ cashback rate ranges from 10% to 20%. The rate rises by 2 percentage points for each NZ$2,000 in net losses, with a maximum rate of 20%. Cashback is credited as bonus money, and at least NZ$15 must be due before it is credited. It also carries 1× wagering.
Why cashback is not simply deposits minus withdrawals
Wildz calculates net loss using real and bonus bets, real and bonus wins, granted bonuses, jackpot contributions and forfeited or expired bonuses. That means a deposit total alone cannot predict cashback. The measurement week runs from Friday at 00:00 to Thursday at 23:59:59 UTC, and the amount is rounded down to whole currency units.
| VIP detail | Published term |
|---|---|
| Starting cashback rate | 10% |
| Maximum cashback rate | 20% |
| Rate increase | 2 percentage points per NZ$2,000 in net losses |
| Minimum cashback credit | NZ$15 |
| Cashback wagering | 1× |
| Measurement week | Friday to Thursday, UTC |
Rewards beyond weekly cashback
VIP value can also come from more personal treatment of promotions. The programme advertises exclusive offers and events, while VIP members may receive real-money Levelz free spins. These rewards are separate from products such as Cashback Chips, which are ordinary My Rewards offers with different rules and a maximum of NZ$100 per chip.
Read the reward card before accepting
Reward conditions can specify the eligible game, expiry period, wagering requirement and whether the reward is cash or bonus money. The same care applies to a wildz free spins bonus. Daily welcome spins, for example, are delivered as 25 spins per day over 8 days, require a daily login and expire after 24 hours.
wildz payment methods and VIP withdrawals
Priority withdrawal handling is advertised as a Loyalty+ benefit, but it does not remove verification, wagering or payment-provider stages. Listed two-way wildz payment methods include Skrill, NETELLER, MiFinity, credit cards and Apple Pay. Each has a NZ$10 deposit minimum and NZ$20 withdrawal minimum. CashtoCode and paysafecard are deposit-only, while Inpay is withdrawal-only with a NZ$50 minimum.
What VIP priority does not guarantee
Wildz normally processes withdrawals within 24 hours, while its terms allow up to 3 days to approve or reject a request. After approval, arrival is estimated at 2–5 business days; card transfers are described as taking 1–3 business days. Cashier-disclosed charges and provider fees may still apply.
For large wins above NZ$50,000, instalments may apply. The published ceilings are NZ$10,000 per day, NZ$25,000 per week and NZ$100,000 per month, although discretionary VIP exceptions are possible. Follow these steps before requesting a payment:
- Complete any requested identity, address or payment-ownership checks.
- Confirm that active bonus conditions no longer restrict the balance.
- Choose an available withdrawal method belonging to the account holder.
- Review the cashier for any displayed charge before submitting the request.
Safety, support and account control
Members still use the same account controls as other players. Wildz offers deposit limits for rolling 24-hour, 7-day or 30-day periods, plus net-loss limits, time-outs and reality checks. Reducing a limit takes effect immediately, while an increase has a 24-hour wait. Self-exclusion options include fixed periods and indefinite exclusion.
Support is advertised through live chat and support@wildz.com around the clock. If gambling is becoming difficult to control, independent help is available through online gambling support services. A VIP manager should not be treated as a substitute for responsible-gambling assistance.
Conclusion
The wildz VIP experience is best understood as an invitation-based service package, not a guaranteed status earned at a published spending level. Its clearest financial feature is weekly cashback of 10–20%, subject to a NZ$15 minimum and 1× wagering. Personal support, selected rewards and priority handling may add value, but payment timing, verification and bonus terms still apply. Read each invitation and reward card before accepting it.
Frequently Asked Questions
These answers cover practical points that can be easy to miss when comparing VIP casino programmes.
Can any wildz player apply for Loyalty+?
No public application route or guaranteed qualification threshold is stated. Loyalty+ is invitation-only, so players must wait for an invitation or account-specific communication. Levelz progress can continue separately, but reaching a new level does not automatically create VIP membership.
Is Loyalty+ cashback paid as cash?
The published cashback is paid as bonus money, not unrestricted cash. A minimum of NZ$15 is required, and the credited amount carries 1× wagering. The calculation also uses several betting and bonus factors, so it cannot be estimated from deposits alone.
Does VIP status make withdrawals instant?
No. Priority handling may be included, but verification and approval still apply. Wildz normally describes processing within 24 hours, with up to 3 days allowed under its terms. Payment arrival then depends on the method, provider and banking timetable.
